- Introduction
New Jersey Pain & Spine values your privacy and is committed to ensuring the confidentiality
and protection of your personal health information (PHI) in accordance with applicable laws and
regulations. This Privacy Policy outlines how we collect, use, store, and protect your
information, particularly in relation to SMS messaging consent and overall patient privacy and
confidentiality. - SMS Messaging Consent
By providing your mobile phone number, you consent to receive SMS messages from us,
including appointment reminders, updates regarding your care, and other important
notifications.
● Purpose of SMS Messages: Messages may include:
○ Appointment reminders and confirmations
○ Changes to appointment schedules
○ Treatment updates and healthcare-related information
○ Administrative notifications, such as billing reminders
● Frequency: You may receive messages as necessary to support your care and service.
● Opt-In Confirmation: Upon providing your consent, you will receive a confirmation
message verifying your opt-in. Example: “Thank you for opting into SMS notifications
from NJ Pain & Spine. Reply STOP at any time to unsubscribe.”
● Opt-Out: You may opt out of receiving SMS messages at any time by replying with the
word STOP or contacting our office directly. Once opted out, you will no longer receive
SMS communications.
● Message and Data Rates: Standard message and data rates may apply based on your
mobile carrier’s terms.
● Compliance with Carrier and TCR Requirements: We comply with carrier requirements
for SMS messaging through The Campaign Registry (TCR) for proper brand and
campaign registration. By providing your mobile number:
○ You agree to receive messages for the stated purposes.
○ You will receive a confirmation message upon opt-in.
○ You can unsubscribe anytime by replying STOP.
Privacy and Policy
This ensures transparency, accountability, and compliance with laws such as the Telephone
Consumer Protection Act (TCPA).
- Collection of Information
We collect personal and health-related information to provide the highest quality care and
services. This information includes:
● Contact details (e.g., name, phone number, email address)
● Health-related information (e.g., medical history, treatment details)
● Any other information necessary for your care - Use of Information
Your information is used for purposes such as:
● Scheduling appointments and sending reminders
● Providing medical care and treatment
● Billing and payment processing
● Administrative functions, including healthcare operations
● Communicating with you regarding your care - Patient Privacy & Confidentiality
We adhere to the Health Insurance Portability and Accountability Act (HIPAA) and other
applicable laws to protect your personal health information.
● Disclosure: We will not disclose your PHI without your consent except as permitted or
required by law (e.g., for treatment, payment, or healthcare operations).
● Access to Your Information: You have the right to request access to and copies of your
medical records. You may also request corrections to inaccuracies.
● Safeguards: We use administrative, technical, and physical safeguards to protect your
PHI from unauthorized access, disclosure, or misuse. - Data Security
We take the security of your personal information seriously. Our safeguards include:
● Encryption of sensitive data during transmission
● Secure storage of personal and health information
● Limited access to your information by authorized personnel only
- Your Rights
You have the following rights regarding your personal information:
● The right to opt-out of SMS messaging at any time
● The right to access, review, and request copies of your medical information
● The right to request amendments to inaccurate information
● The right to file a complaint if you believe your privacy rights have been violated - How to Contact Us
If you have questions or concerns regarding this Privacy Policy, SMS messaging, or your patient
confidentiality rights, please contact us at:
NJ Pain & Spine
Address: 1037 US-46, Suite 103, Clifton, NJ 07013
Phone: 888-233-3415
Email: contact@sheikhpain.com - Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable
laws. Updates will be posted on our website or provided to you directly as required.
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company
NJ Pain & Spine SMS Terms & Conditions
SMS Terms and Conditions
SMS Consent Communication:
We will not share your phone number with anyone for marketing purposes.
Types of SMS Communications:
If you agree to receive text messages from NJ Pain & Spine, you may get messages about appointments, billing inquiries, and follow-up care. Standard messaging rates may apply.
Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. Sheikh at our Clifton office on 01/01/2025 at 9:00 AM. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency:
Message frequency may vary depending on the type of communication. You will likely receive about 1 text message daily.
Potential Fees for SMS Messaging:
Your phone carrier may charge you for each message sent or received. These charges can vary depending on your carrier and whether the message is sent within the country or internationally.
How to Opt-In
You can agree to receive SMS messages from NJ Pain & Spine during a call made through our website NJ Pain Spine During the call, you’ll be asked: “Do you agree to receive texts from NJ Pain & Spine? Message frequency may vary. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at Privacy Policy. Your consent will not be shared with third parties for marketing. We will not send you any texts without your permission.
How to Opt-Out
You can stop receiving texts from NJ Pain & Spine by replying STOP to any SMS message. Once you opt-out, you won’t get any more messages. If you want to start receiving texts again, reply START.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Contact Us
Standard Messaging Disclosures
Message frequency may change.
Message and data rates may apply.
To stop texts, reply STOP.
For help, reply HELP or visit our website at NJ Pain & Spine
See our privacy policy at Privacy Policy and our Terms of Service at Terms and Conditions
